Frequently Asked Questions

Get answers to common questions about Volume Refill.

We recommend scheduling a Volume Refill every 2–3 weeks to maintain density and even coverage. Timing depends on your natural lash growth, shedding cycle, and aftercare; regular refills keep the set looking full and prevent uneven gaps.

When applied by certified technicians using proper isolation and adhesive, Volume Refills should not damage natural lashes. Healthy retention and regular maintenance reduce strain; inform your technician of sensitivity or damage so we can adjust technique and protect your natural lashes.

Yes — during a refill we can subtly adjust fan size, curl, or density to refine your look. Major style changes may require a full removal and new set. The technician will recommend the best approach based on remaining lash condition.

Avoid oil-based products, heat, and excessive rubbing for 24–48 hours after your Volume Refill. Clean lashes gently with a salon-approved cleanser, brush daily, and sleep on a silk pillowcase to extend retention and maintain the dramatic volume.

A Volume Refill appointment typically takes 45–75 minutes depending on how many lashes need replacing and the complexity of your volume fans. Our stylists work efficiently to restore density while maintaining comfort and meticulous technique.

Yes — we offer partial or spot refills if only select clusters are missing. This saves time and cost while restoring balance. Your technician will assess natural lash health and recommend a partial or full refill for the best, longest-lasting results.